Privacy Policy

Last updated: October 15, 2024

SISS Technologies ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including website development, software development, industrial solution software, and software support services (collectively, "Services"). Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

a. Personal Information

We may collect personally identifiable information such as:

  • Name
  • Email address
  • Phone number
  • Company name
  • Billing and payment information
  • Other information you voluntarily provide to us through forms or communications.

b. Non-Personal Information

We also collect non-personal information that does not directly identify you. This may include:

  • IP addresses
  • Browser type
  • Operating system
  • Website usage data
  • Other anonymized usage and traffic data

c. Cookies

We use cookies to enhance your experience on our website and track certain behaviors. You can adjust your browser settings to refuse cookies, but some parts of our site may not function properly.

2. How We Use Your Information

We use the information collected in the following ways:

  • To provide and improve our services, including software development, website development, and industrial solutions.
  • To process transactions and manage billing.
  • To respond to inquiries, requests, or service support.
  • To send administrative information, such as updates, technical notices, and security alerts.
  • To comply with legal obligations.
  • To analyze and monitor usage patterns on our website to improve user experience.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. However, we may share information with third parties in the following circumstances:

  • Service Providers:We may share data with trusted third-party service providers who assist in delivering our services (e.g., cloud hosting, payment processors).
  • Legal Compliance: We may disclose your information if required by law or in response to valid requests from government authorities.
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to a new owner.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access to personal information we hold about you.
  • Rectification of inaccurate or incomplete data.
  • Erasure of personal information in certain circumstances.
  • Restriction of processing under specific conditions.
  • Data portability where applicable.
  • Objection to the processing of your data for direct marketing.

To exercise any of these rights, please contact us at info@sisstechnologies.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites, and we encourage you to read the privacy policies of any site you visit.

8. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children without verifiable parental consent.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes through our website or via email.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

SISS Technologies
Poribazar, Kodungallur, Thrissur, Kerala, India
Email: info@sisstechnologies.com
Phone: 8606869238

This Privacy Policy ensures that SISS Technologies adheres to data privacy regulations and maintains transparency with its users.